Troubleshooting and Guides

Answers to the most frequently asked questions

Ben Shepheard avatar Sam Adams avatar Z
13 articles in this collection
Written by Ben Shepheard, Sam Adams, and Zeki Kucuk-Kose

Adding your BlockFi Account

A step-by-step guide for adding your BlockFi account to Recap
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Written by Zeki Kucuk-Kose
Updated over a week ago

Adding your Crypto.com Account

A step-by-step guide for adding your Crypto.com account to Recap
Z
Written by Zeki Kucuk-Kose
Updated over a week ago

How to reclassify a transaction

Changing a transaction type to affect the taxable impact
Sam Adams avatar
Written by Sam Adams
Updated over a week ago

How to add import Metamask data

A guide to adding your Metamask data and interpreting Etherscan data
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Written by Sam Adams
Updated over a week ago

How to use our Binance CSV statement manager without duplicating existing data

Can you use the Binance CSV upload for missing transactions after adding transactions manually?
Sam Adams avatar
Written by Sam Adams
Updated over a week ago

My Binance account is wrong - what do I do?

How to correct your Binance balance.
Sam Adams avatar
Written by Sam Adams
Updated over a week ago

Can I change my tax method?

How to change your tax approach and guidance on doing this
Sam Adams avatar
Written by Sam Adams
Updated over a week ago

How can I change my base currency?

Sam Adams avatar
Written by Sam Adams
Updated over a week ago

How to add my wallet to Recap?

Does Recap provided automated wallet support?
Sam Adams avatar
Written by Sam Adams
Updated over a week ago

Why don't you support ABC coin?

How to add a cryptocurrency not supported by Recap
Sam Adams avatar
Written by Sam Adams
Updated over a week ago

Deposit and withdrawal conversions

Deposits and withdrawals can track implicit conversions if a sent amount or received amount is specified
Ben Shepheard avatar
Written by Ben Shepheard
Updated over a week ago

How to delete an account?

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Written by Sam Adams
Updated over a week ago

What to do if I forget my recovery phrase?

Sam Adams avatar
Written by Sam Adams
Updated over a week ago