All Collections
Troubleshooting and Guides
Answers to the most frequently asked questions
What are zero-cost errors?
How accurate is the Recap tax report?Why does the Recap tax report come with a disclaimer? Why should I seek the advice of an accountant?
How to reclassify a transactionChanging a transaction type to affect the taxable impact
How to add import Metamask dataA guide to adding your Metamask data and interpreting Etherscan data
How to use our Binance CSV statement manager without duplicating existing dataCan you use the Binance CSV upload for missing transactions after adding transactions manually?
My Binance account is wrong - what do I do?How to correct your Binance balance.
Can I change my tax method?How to change your tax approach and guidance on doing this
How can I change my base currency?
How to add my wallet to Recap?Does Recap provided automated wallet support?
Why is the price of my asset different on Recap?Why is a coin a different price on your exchange and Recap?
Why don't you support ABC coin?How to add a cryptocurrency not supported by Recap
My balances are incorrect - what should I do?Find out why your balance may be wrong and how to correct it.
Deposit and withdrawal conversionsDeposits and withdrawals can track implicit conversions if a sent amount or received amount is specified
How to delete an account?
What to do if I forget my recovery phrase?
Why have I got an unidentified asset?Issues with unrecognised tokens and how to correctly identify a coin
Configuring your Celsius bankruptcy rules
How to fix a missing acquisition error?What to do if I have missing acquisitions in Recap
How to enable the Celsius bankruptcy tool
Additional Services: CSV Concierge & Data ReviewInformation about Recap's additional paid services: CSV concierge and data reviews to help users with complex data