All Collections
Troubleshooting and Guides
Answers to the most frequently asked questions



How accurate is the Recap tax report?
What are zero-cost errors?
How to reclassify a transaction
How to add import Metamask data
How to use our Binance CSV statement manager without duplicating existing data
My Binance account is wrong - what do I do?
Can I change my tax method?
How can I change my base currency?
How to add my wallet to Recap?
Why is the price of my asset different on Recap?
Why don't you support ABC coin?
My balances are incorrect - what should I do?
Deposit and withdrawal conversions
How to delete an account?
What to do if I forget my recovery phrase?
Why have I got an unidentified asset?
How to fix a missing acquisition error?
Additional Services: CSV Concierge & Data Review