Troubleshooting and Guides

Answers to the most frequently asked questions

10 articles in this collection
Written by Ben Shepheard and Sam Adams

How to add import Metamask data

A guide to adding your Metamask data and interpreting Etherscan data

Written by Sam Adams
Updated over a week ago

How to use our Binance CSV statement manager without duplicating existing data

Can you use the Binance CSV upload for missing transactions after adding transactions manually?

Written by Sam Adams
Updated over a week ago

My Binance account is wrong - what do I do?

How to correct your Binance balance.

Written by Sam Adams
Updated over a week ago

Can I change my tax method?

How to change your tax approach and guidance on doing this

Written by Sam Adams
Updated over a week ago

How can I change my base currency?

Written by Sam Adams
Updated over a week ago

How to add my wallet to Recap?

Does Recap provided automated wallet support?

Written by Sam Adams
Updated over a week ago

Why don't you support ABC coin?

How to add a cryptocurrency not supported by Recap

Written by Sam Adams
Updated over a week ago

Deposit and withdrawal conversions

Deposits and withdrawals can track implicit conversions if a sent amount or received amount is specified

Written by Ben Shepheard
Updated over a week ago

How to delete an account?

Written by Sam Adams
Updated over a week ago

What to do if I forget my recovery phrase?

Written by Sam Adams
Updated over a week ago