This status appears when Recap does not yet support a specific transaction type for connected accounts.

We regularly update Recap to support new transaction types on supported exchanges, but platforms can introduce new ones or change names without notice. As a result, we may not be aware of these changes until you inform us.

To report this issue, click the red Report Error button on the Details page of the transaction in the Activity screen. We'll work to support this transaction type as soon as possible.

If you need a quick resolution, feel free to reach out to support.