Why is There a "Failed to Value" Warning?
A "Failed to Value" warning occurs when Recap is unable to determine the value of a specific transaction. This can happen for two main reasons:
The transaction involves an unidentified asset.
There is a lack of pricing data from our data providers.
In some cases, this warning may also appear for spam tokens sent to your account. Since you likely haven’t interacted with these tokens, it is usually unnecessary to assign them a value.
How to Resolve a "Failed to Value" Warning
Ensure Assets Are Correctly Identified:
Start by ensuring that all assets are correctly identified by following the steps in the Unidentified Assets guide. If you have multiple transactions for the same asset, fixing the identification issue often resolves several "Failed to Value" warnings at once.
Check for Valuation Issues:
If the asset is correctly identified, the issue may be with its valuation. Locate the problematic transaction on the Activity screen and check the Prices tab for any red warning flags. If you see a No Prices flag, contact support for assistance. This may be caused by a lack of pricing data from our providers or an asset mapping issue.
Manually Set Token Prices:
Alternatively, you can manually set token prices. Click the blue Edit text next to the warning flag, enter the GBP value for one token, and then click the blue Save text. This will manually value the transaction and remove the "Failed to Value" flag.