Unidentified Assets are assets that have not been correctly identified by Recap and may not be priced accurately. Common causes of unidentified assets include:

On the Accounts screen, look for an orange Unidentified Asset warning on any accounts that are affected.
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To fix any Unidentified Assets, go to the Accounts screen, click on the affected account, and select the Asset Identification tab.
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​Any assets requiring your attention will be marked in orange as Not found under the Method column.
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​To resolve this, click the blue Edit button to the right of the asset, then select the ‘Select a currency’ dropdown box.
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Search for the correct asset by typing its name or asset code. Once you've selected the correct asset, click the blue Save text. Repeat these steps for every unidentified asset.
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​If you cannot find the correct asset in the drop down box, then it may need to be added to the Recap database. Please contact support through in-app chat to let us know and we will get the asset added as soon as possible.

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Some transactions containing unidentified assets may have been correctly valued by the counter asset in the transaction. In such cases, it may not be necessary to identify the unknown asset.
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To verify this, go to the Activity screen, click on the affected transaction, and check the Prices tab. If there are no red No Price or Unidentified Asset warnings, the transaction has been valued.
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If you choose to ignore a particular unidentified asset flag, make sure to check every transaction containing that asset to ensure they have all been successfully valued.
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You may notice that your wallet has been sent unsolicited Spam tokens. These tokens often have malicious intent and are sent to your wallet without your consent. When importing your wallet transactions, Recap may detect these tokens and mark them as unidentified assets.
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It's important not to interact with these tokens within your wallet, as doing so can lead to your wallet being compromised and the loss of your crypto assets.
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You do not need to identify spam tokens in Recap. Instead, you can mark them as spam. Spam assets are hidden from your balances and excluded from your tax calculations, and as you likely haven't interacted with them, no taxable event will be triggered.
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Recap detects most spam tokens automatically. The Automatic spam filtering setting, found on the Settings screen under General, is switched on by default. It flags an unidentified asset as spam when it only appears in wallet accounts and you have never sent it on, sold it or traded it for a known asset. Anything else is left alone.
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You can also mark an asset as spam yourself:

Assets flagged as spam show a Spam badge next to their name. If an asset has been flagged incorrectly, you can use the same menu to select Mark as not spam. Once you have set an asset's spam status yourself, the menu shows Remove spam override, which hands the decision back to automatic detection.
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The three-dot menu only appears on assets that Recap can treat as spam. You will not see Mark as spam if:

In both cases the token has been part of a real transaction, so Recap treats it as a genuine asset. A token's name is not a reliable guide either way: many genuine airdrops and staking distributions arrive without warning, and plenty of spam tokens borrow the names of real projects.
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​If you think an asset should be treated as spam but the option is not offered, or you are not sure what an unexpected token is, let us know through the in-app chat and we will take a look.
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Marking an asset as spam does not remove the Unidentified Asset warning itself. If the only unidentified assets left in an account are spam, you can hide the warning by opening the account, selecting the Asset Identification tab and switching on Ignore warnings.