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Can I get a refund?

How to cancel your paid subscription

Sam Adams avatar
Written by Sam Adams
Updated over a week ago

Although it would be awesome if everyone loved Recap as much as we do, we understand that the product doesn't always meet everyone's needs.

If you would like a refund, please contact us through support or by email to detailing:

  • Your email address

  • Why Recap is not suitable for your needs

We may refuse a refund if we feel that a user has benefited from Recap's services, for example, if they have downloaded an acceptable Tax Report and/or received excessive time from our support team.

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