Recap

My Binance account is wrong - what do I do?

Issues with unrecognised tokens and how to correctly identify a coin

Why have I got an unidentified asset?

What to do if I have missing acquisitions in Recap

How to fix a missing acquisition error?

Find out why your balance may be wrong and how to correct it.

My balances are incorrect - what should I do?

Why is a coin a different price on your exchange and Recap?

Why is the price of my asset different on Recap?

Why zero-cost errors occur and how to fix them by checking your CSV data.

What are zero-cost errors?

Learn the difference between pool and portfolio balances in Recap

Understanding Pool and Portfolio Balances

How to resolve differences between your Pool and Portfolio balances

Resolving Pool vs Portfolio Balance Differences

Changing a transaction type to affect the taxable impact

How to reclassify a transaction

Deposits and withdrawals can track implicit conversions if a sent amount or received amount is specified

Deposit and withdrawal conversions

Scott

Ben Shepheard

Fix common issues with balances, missing acquisitions, unidentified assets, and pricing.

Troubleshooting & Data Fixes

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