Troubleshooting & Data Fixes
Fix common issues with balances, missing acquisitions, unidentified assets, and pricing.
By Scott and 1 other2 authors13 articles
My Binance API account is wrong - what do I do?How to correct your Binance balance.
Understanding Deposits vs AcquisitionsExplains the difference between a Deposit (an internal transfer) and an Acquisition (a new cost basis event) in Recap, and why getting this right matters for accurate tax calculations.
Understanding Withdrawals vs DisposalsExplains the difference between a Withdrawal (an internal transfer out) and a Disposal (a taxable event) in Recap, and why the distinction matters for accurate capital gains calculations.
Why have I got an unidentified asset?Issues with unrecognised tokens and how to correctly identify a coin
How to fix a missing acquisition error?What to do if I have missing acquisitions in Recap
My balances are incorrect - what should I do?Find out why your balance may be wrong and how to correct it.
Why is the price of my asset different on Recap?Why is a coin a different price on your exchange and Recap?
What are zero-cost errors?Why zero-cost errors occur and how to fix them by checking your CSV data.
Understanding Pool and Portfolio BalancesLearn the difference between pool and portfolio balances in Recap
Resolving Pool vs Portfolio Balance DifferencesHow to resolve differences between your Pool and Portfolio balances
How to reclassify a transactionChanging a transaction type to affect the taxable impact
Deposit and withdrawal conversionsDeposits and withdrawals can track implicit conversions if a sent amount or received amount is specified
Why Recap Needs Your Full Transaction HistoryWhy Recap requires your complete transaction history to calculate accurate capital gains and tax reports.