Troubleshooting & Data Fixes
Fix common issues with balances, missing acquisitions, unidentified assets, and pricing.
By Scott and 1 other2 authors13 articles
- My Binance API account is wrong - what do I do?How to correct your Binance balance.
- Understanding Deposits vs AcquisitionsExplains the difference between a Deposit (an internal transfer) and an Acquisition (a new cost basis event) in Recap, and why getting this right matters for accurate tax calculations.
- Understanding Withdrawals vs DisposalsExplains the difference between a Withdrawal (an internal transfer out) and a Disposal (a taxable event) in Recap, and why the distinction matters for accurate capital gains calculations.
- Why have I got an unidentified asset?Issues with unrecognised tokens and how to correctly identify a coin
- How to fix a missing acquisition error?What to do if I have missing acquisitions in Recap
- My balances are incorrect - what should I do?Find out why your balance may be wrong and how to correct it.
- Why is the price of my asset different on Recap?Why is a coin a different price on your exchange and Recap?
- What are zero-cost errors?Why zero-cost errors occur and how to fix them by checking your CSV data.
- Understanding Pool and Portfolio BalancesLearn the difference between pool and portfolio balances in Recap
- Resolving Pool vs Portfolio Balance DifferencesHow to resolve differences between your Pool and Portfolio balances
- How to reclassify a transactionChanging a transaction type to affect the taxable impact
- Deposit and withdrawal conversionsDeposits and withdrawals can track implicit conversions if a sent amount or received amount is specified
- Why Recap Needs Your Full Transaction HistoryWhy Recap requires your complete transaction history to calculate accurate capital gains and tax reports.